Featured Testimonials

Kind Words from Happy Clients

As an out-of-state buyer, Barbara was an invaluable resource who provided exceptional service, advice and guidance throughout the entire process.  She truly went above and beyond in helping us find, purchase and move into our Northshore home.  Thank you Barbara!

Mr. L.

I agree, you were the best!!! Thank you so much for being in it to win it with us.

Ms.L.
Mr. & Ms. L., Manchester

I had no idea when we hired  Barbara Dugan as a broker to sell our condo in Gloucester, MA, how important that choice was. We needed, and she provided, a painter, a cleaner who took everything out of the condo including the body lift left over from a frail precious owner,  a stager to make the place appealing, to a lawyer after we had a buyer, and all the official connections dealing with the courts and legal environment. Barbara saved us tons of effort and grief and we could not be happier with her performance on our behalf. This is truly how we feel and we cannot thank you enough.

D.M. Rocky Neck, Gloucester

 

I have had the opportunity to work with many realtors in different parts of the country on both residential and commercial properties.  I have never worked with anyone more dependable, detail oriented, professional, knowledgeable and helpful in so many ways.  Having just purchased a home in Gloucester, Barbara was so informed and supplied all of the contacts to make the change over.  It was a sale with many obstacles and she helped provide the top professionals to assist with the different aspects of the transfer of the property.  I am happy to recommend her in every way.  The best is that she is always so very pleasant and unflappable.  Always a joy to be in her presence.

S.H. Eastern Point, Gloucester

 

Barbara, I want to thank you for the best experience I have ever had with a real estate broker in any transaction ever.  As you know, I am very experienced at real estate transactions – so I can definitely say that your knowledge, experience, proactive approach, candor and great personal qualities all contributed to this extraordinary experience.  I can’t thank you enough for making our purchase on Eastern Point such a success.

R.K., Eastern Point, Gloucester

 

Barbara, I cannot thank you enough for your professionalism, sincerity and gentle generous care over the last few months. Your constant support and appreciation for what I was confronting was affirming and gave me the real sense that the enormity of the task was recognized.
Oprah said after years of her TV shows: “my take away was simply, people want to be seen.” Your validation was so important as we moved forward to August 7th... At the last minute you brought in help which got us over the finish line. Barbara, you were the golden lining in the storm clouds!

P. Runkle, Manchester By The Sea

 

When, after 68 years we decided to sell our Gloucester waterfront summer home, we selected Barbara Dugan of Engel & Volkers By The Sea based upon her record of success selling similar unique, high end properties. We soon learned of Barbara's impressive depth of knowledge in all facets of the real estate sales process. On every step of our journey Barbara has been our dependable guide, knowledgeable advisor, and wise counselor culminating in a completed sale to an ideal buyer. We could not be more pleased with our decision to list with Barbara Dugan.

Bill and Jennifer, East Gloucester

Of the many agents we have known, Barbara clearly stands out as a star.  Her knowledge of the local market, thoughtful approach to all aspects of the process and, most importantly, her emotional intelligence make her an ideal choice to represent both buyers and sellers.  For us, she made a potentially difficult transaction go smoothly and without incident.

Jake and Rosalind, Gloucester

 

 Barbara represented us on the purchase and sale of our two waterfront homes in Rockport and we are very happy with our experience. We found her to be a consummate professional.  She is very knowledgeable in the workings of the high-end real estate market and she quickly understands the motivations and constraints of both buyers and sellers.  She is responsive and follows through on what she promises to do.  Barbara’s a positive, articulate, calm and a clear communicator.  We highly recommend Barbara Dugan!

Ron & Maura, Rockport

 

 

Barbara Dugan went way above and beyond the call in representing me as seller and buyer in my recent move. Last minute permitting and other details on both properties would have held up the closings without her advocacy and action.  Barbara has the best balance of humor, intuition, grace under pressure, and impressive attention to every detail. She's the best!

K. Ristuben, Gloucester

 

 

Barbara Dugan’s professionalism, sincerity, and communication made the sale of our home a pain free process.  From the start when she met with us and helped to stage the home, as well as to set the value, to the review of offers (and suggesting we wait for better ones) to the final closing preparations (fire inspector, walk through...) she took the stress out of the sale.  We highly recommend Barbara to any prospective buyers or sellers, you will not be disappointed!!!

Bill & Katia Mason, East Gloucester

 

 

Barbara, you were incredibly generous with your time to advise us about market trends over a few years before we actually chose a realtor. You had a perfect sense of the appropriate pricing for the house, which resulted in a very quick offer. Your guidance through the complex process was very helpful and reassuring.

Best from us both.

Bob & Katie, Eastern Point

 

Dearest Barbara, We  wanted to drop you a brief note to THANK-YOU  for your patience, perseverance and diligence in the sale of our Eastern Point home. Your expertise in the luxury real estate market has served us well. Your knowledge, transactional expertise and professional approach makes doing business with you a pleasure.

Having sold multiple properties for us to date, we can attest to your unique ability to bring the right buyer to the right seller and make a perfect match! We remain grateful for all of your efforts on our behalf.  In our humble opinion you are one of the finest brokers we have had the pleasure to deal with in our long history of both buying and selling real estate!

Denny Bey, Eastern Point

Barbara Dugan is the real deal.  She's a real estate broker that you want to be friends with.  We had our waterfront home on Great Neck on the market for several years, and tried several

different agencies.  No qualified buyers were found, until we met Barbara Dugan, and our depression lifted.  She is bright, energetic, and optimistic, and we soon had an asking price, cash offer.  I will always remember her and my wife Jacqui trying to scrub out a newly found stain on our living room floor that was discovered when some furniture was moved.  That kind of dedication is hard to find.  We now live in California and I still consider Barbara a friend.

Bill & Jacqui Boch, Great Neck

 

Barbara did a wonderful job selling our mother's home on Rocky Neck.  It wasn't an easy task as both my brother and I live out of state. We truly had full confidence in Barbara's ability and knowledge of selling the house.  Thank you Barbara for making this part of my mom's estate the easiest!  

G. Allen  Rocky Neck

 

Barbara did a fabulous job with the sale of our home on Rocky Neck.  Her initial market survey was meticulous and the pricing of our home right on target.  She was a consummate professional throughout the process of showing our home, guiding us through the negotiations and dealing with the details of closing the sale.  We would not hesitate to recommend her highly to anyone seeking a broker to represent them in a purchase or sale of property on Cape Ann.

Jill Berson, Rocky Neck

 

I wish to highly recommend Barbara Dugan of By the Sea Sotheby’s. Barbara worked diligently to sell our home in Eastern Point, Gloucester, MA. Barbara took over the listing after a different agency failed to produce any selling results. Her diligence in going over every detail and availability to answer all of my questions, no matter how insignificant, was a valuable resource to me. I enjoyed working with Barbara so much, I have engaged her to assist me in finding another property to purchase, which she has accomplished again.

Midge Gravelese, Eastern Point

 

Barbara Dugan did a fantastic job marketing and selling my property at Coffins Beach!  She has exceptional expertise with marketing aesthetics and synthesizing the essence of what made my beach home special, both property and location. Additionally, Barbara has a beautiful presence when working with all parties involved in the sales process, along with ensuring that the strategy and details of negotiations and closing result in a successful conclusion. I highly endorse Barbara for Cape Ann property sales and purchases.

S. White, Wingaersheek

  

Barbara is one of those unique Realtors that truly listens and quickly understands the parameters of the search. She respects also that people have limited time and is very conscientious in using that time wisely and effectively. She also proved to be a great resource for all of those small, unseen “gotchas” – making my overall experience a terrific one. She was one of the first people I invited to my housewarming party!

L. Davis, Wheeler’s Point

Barbara worked with us for almost a year and a half.  We were looking for the perfect vacation home.  There was NEVER any pressure.  Barbara knew what we wanted and was committed to helping us find that perfect home.  She found it and made it happen.  We are forever grateful.  A bonus is that we found a great friend in the process!!!

Joanne & Ben Niedermeyer, Rockport

 

 Barbara deserves the highest praise as a Realtor. In our recent transaction, she had a thorough understanding of what we were looking for.  In relation to that, she daily updated us on the properties available to us in our designated price range and in our geographical area.  She showed us a wide selection of places in which we might be interested and furnished us with the pertinent details on those places. Her ability to analyze the issues surrounding the properties on which we bid, her strong presentation skills and her firm negotiating  skills are clearly superior.  Most importantly, she demonstrated great integrity and professionalism throughout the entire process.  I would strongly recommend her as a Realtor to anyone.

Betsy and John Burbank, Ipswich

Barbara Dugan went way above and beyond the call in representing me as seller and buyer in my recent move. Last minute permitting and other details on both properties would have held up the closings without her advocacy and action. Barbara has the best balance of humor, intuition, grace under pressure, and impressive attention to every detail. She’s the best!

Karen R., Rocky Neck

I wish to highly recommend Barbara Dugan. Barbara worked diligently to sell our home in Eastern Point, Gloucester, MA. Barbara took over the listing after a different agency failed to produce any selling results. Her diligence in going over every detail and availability to answer all of my questions, no matter how insignificant, was a valuable resource to me. I enjoyed working with Barbara so much, I have engaged her to assist me in finding another property to purchase, which she has accomplished again.

M. Gravelese , Eastern Point, Gloucester

Barbara worked with us for almost a year and a half. We were looking for the perfect second home. There was NEVER any pressure. Barbara knew what we wanted and was committed to helping us find that perfect home. She found it and made it happen. We are forever grateful. A bonus is that we found a great friend in the process!!!

Joanne & Ben N., Rockport

Barbara Dugan did a fantastic job marketing and selling my property at Coffins Beach! She has exceptional expertise with marketing aesthetics and synthesizing the essence of what made my beach home special, both property and location. Additionally, Barbara has a beautiful presence when working with all parties involved in the sales process, along with ensuring that the strategy and details of negotiations and closing result in a successful conclusion. I highly endorse Barbara for Cape Ann property sales and purchases.

S. White, Coffins Beach, Gloucester

Barbara Dugan’s professionalism, sincerity, and communication made the sale of our home a pain free process. From the start when she met with us and helped to stage the home, as well as to set the value, to the review of offers (and suggesting we wait for better ones) to the final closing preparations (fire inspector, walk through…) she took the stress out of the sale. We highly recommend Barbara to any prospective buyers or sellers, you will not be disappointed!!!

Masons, Hawthorne Point

Barbara deserves the highest praise as a Realtor. In our recent transaction, she had a thorough understanding of what we were looking for. In relation to that, she daily updated us on the properties available to us in our designated price range and in our geographical area. She showed us a wide selection of places in which we might be interested and furnished us with the pertinent details on those places. Her ability to analyze the issues surrounding the properties on which we bid, her strong presentation skills and her firm negotiating skills are clearly superior. Most importantly, she demonstrated great integrity and professionalism throughout the entire process. I would strongly recommend her as a Realtor to anyone.

Betsy and John B, Ipswich

Barbara did a fabulous job with the sale of our waterfront home on Rocky Neck. Her initial market survey was meticulous and the pricing of our home right on target. She was a consummate professional throughout the process of showing our home, guiding us through the negotiations and dealing with the details of closing the sale. We would not hesitate to recommend her highly to anyone seeking a broker to represent them in a purchase or sale of property on Cape Ann.

The Bersons, Rocky Neck, Gloucester

Barbara Dugan did a wonderful job selling our mother’s home on Wonson Cove in Rocky Neck. It wasn’t an easy task as both my brother and I live out of state. We truly had full confidence in Barbara’s ability and knowledge of selling the house. Thank you Barbara for making this part of my mom’s estate the easiest!

G. Allen, Rocky Neck, Gloucester

Dearest Barbara,

We wanted to drop you a brief note to THANK-YOU for your patience, perseverance and diligence in the sale of our Eastern Point home. Your expertise in the luxury real estate market has served us well. Your knowledge, transactional expertise and professional approach makes doing business with you a pleasure.

As you have sold multiple properties for us to date, we can attest to your unique ability to bring the right buyer to the right seller and make a perfect match !

We remain grateful for all of your efforts on our behalf. In our humble opinion you are one of the finest brokers we have had the pleasure to deal with in our long history of both buying and selling real estate !

D. Bey, Eastern Point, Gloucester

Barbara is one of those unique Realtors that truly listens and quickly understands the parameters of the search. She respects also that people have limited time and is very conscientious in using that time wisely and effectively. She also proved to be a great resource for all of those small, unseen “gotchas” – making my overall experience a terrific one. She was one of the first people I invited to my housewarming party!

L. Davis, Wheeler’s Point, Gloucester